Congrats! You did it! You checked that “customer feedback” item off your to-do list. (But I truly hope that your customer feedback efforts are SO much more than that!) One…
Category: Growth
Could These Be Stopping Your Business Growth?
Over the years I’ve had the good fortune to work with a lot of different organizations, corporate and nonprofit, from solopreneurs and startups to larger companies. Many organizations say they want to…
Successful Small Business Hiring in a Tight Labor Market
There’s no denying it. The labor market is tight. Getting the right employees continues to get more difficult. The current unemployment rate in the US is now 3.7% (http://bit.ly/2GG0CqI). The…
What's Your 365?
Lately I’ve been re-watching one of my all-time favorite TV series – The West Wing. At the end of episode called “365 Days” at the end of season six. The…
A Business Plan or a Strategic Plan?
When people think about planning for their organization, they most often think “Business Plan -> Startup”, “Strategic Plan -> Established Company”. And in many ways that is true; but not…
Market Intelligence MUST Be a Fundamental Part of Your Strategic Plan
Not too long ago I was helping a client with their strategic plan. They told me they had a really good handle on customer/market knowledge. And I made the mistake…