There’s no denying it. The labor market is tight. Getting the right employees continues to get more difficult. The current unemployment rate in the US is now 3.7% (http://bit.ly/2GG0CqI). The…

There’s no denying it. The labor market is tight. Getting the right employees continues to get more difficult. The current unemployment rate in the US is now 3.7% (http://bit.ly/2GG0CqI). The…
You can strategize all you want. You can design all the best customer experiences. You can develop a creative, fun, engaging brand identity. But one minute with the wrong customer-facing…