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      Tag: Survey

      The End of Your Customer Feedback Survey is Only the Beginning
      November 14, 2019
      By adminin Customer Relationships, Growth, Market Research

      The End of Your Customer Feedback Survey is Only the Beginning

      Congrats! You did it!  You checked that “customer feedback” item off your to-do list. (But I truly hope that your customer feedback efforts are SO much more than that!) One…

      Avoiding Unforced Survey Errors
      August 21, 2019
      By adminin Customer Relationships, Market Research, Marketing

      Avoiding Unforced Survey Errors

      The other day I stopped in at a national coffee chain to work and have a cup of coffee. Soon after, I received a “transactional survey” asking about my experience.…

      Here's What's Stopping You From Getting Actionable Market Research
      July 19, 2019
      By adminin Customer Relationships, Market Research, Marketing

      Here's What's Stopping You From Getting Actionable Market Research

      I probably don’t have to tell you that it is not uncommon for market and/or customer research to result in uninformative or somewhat random data or information that is unactionable.…

      No, You're Not Done Yet
      February 15, 2019
      By adminin Customer Relationships, Market Research

      No, You're Not Done Yet

      Too often an organization does a customer feedback project to hear and understand what customers think. What we’ve observed is that almost all the time that organization fails to finish…

      Are You REALLY Listening To Your Customers?
      August 24, 2018
      By adminin Customer Relationships, Market Research

      Are You REALLY Listening To Your Customers?

      Are you listening to your customers? I mean REALLY listening? No, I don’t mean that bland, generic annual survey you do – and then quickly ignore. I mean have you…

      4 Tips to Get the Most from Your Market Research Efforts
      April 27, 2018
      By adminin Customer Relationships, Market Research

      4 Tips to Get the Most from Your Market Research Efforts

      We all know that asking our customers (and others in our target market) for input is important. Still for too many it still seems like a “have to do” as…

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      It seems like the role of a leader is ever-changing. But here are some fundamentals you ALWAYS want to remember. https://t.co/8BpgTVZRwf (via @Entrepreneur)
      #leadership #productivity #habits
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      IDiscover Consulting
      IDiscover Consulting @IDiscover

      I thought this might be helpful to some of you...especially those that are working from a home office. It can be a HUGE challenge! https://t.co/nsxBkGEYgN (via @Forbes)
      #focus #productivity
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      IDiscover Consulting
      IDiscover Consulting @IDiscover

      This post is a good reminder that what helps you succeed as a startup may not help you scale up and grow. And, yes, sometimes an "outsider" can help. https://t.co/O44q4roJrO (via @StartupPro)
      #startup #growth #strategy #leadership #scale
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